We are a contact center that takes large volumes of phone calls from those who are seeking technical support, answers to questions, issue resolution, or any other customer service issues. The calls are answered by customer service agents or call agents, unlike outbound call centers which predominantly focus on making calls. It's a necessity for nearly every industry. Our customer service facility works best and it provides customers with a single point of contact for all their service questions. Customers ring a single number to order products, make a payment, register a purchase or obtain product information.
Shark Tech being in service for the last 04 years includes the expertise to offer you lead that will help you boost sales. Our lead generation calling centers are fully integrated and adequately equipped with trained and experienced professionals. Our proven techniques will help to generate fresh leads, bringing about high conversion rates in return.
Shark Tech has greater than 04 years' experience providing high quality outbound call center and customer care support outsourcing services to various businesses and organizations, across different industry verticals. We provide reliable and efficient end-to-end solutions and help you to enhance your business efficiency.
Shark Technologies, the leader in business process outsourcing (BPO) technology, allows you to focus on your core business objectives – closing loans and servicing them – without dedicating extra resources for your mortgage call center operation. By utilizing our platform, you can save operational costs, improve latent deficiencies, expand existing customer service initiatives and improve overall profit margin.
As the leading provider of security solutions for business, Shark Technologies understands the importance of supporting your business with industry-leading training, technical support, ongoing software services and more. This support is available via our Customer Care Centers, to help you get the most out of your security system business.
With our expertise in the Insurance Industry, our Agents can qualify and transfer leads to your team. Either way, we can convert prospects into clients throughout your sales funnel efficiently and effectively, maximizing your conversions while lowering your costs.
Shark Technologies provides telemarketing services to car manufacturers, dealership associations, regional offices and individual car dealers from new vehicles to used vehicles, commercial vehicles and after sales, B2B and B2C. From appointment services for test-driving new vehicles, over after sales and maintenance to scheduling appointments for practice laps on racetracks, Shark Technologies offers a multichannel customer care.
To be a market leader in providing outstanding quality and customer service which in result creates a fruitful partnership for all our new and existing clients.